{"id":31233,"date":"2026-08-16T04:41:50","date_gmt":"2026-08-15T19:41:50","guid":{"rendered":"https:\/\/www.worldtalk.jp\/blog\/?p=31233"},"modified":"2026-08-16T04:41:52","modified_gmt":"2026-08-15T19:41:52","slug":"maririn_toeic2-32","status":"publish","type":"post","link":"https:\/\/www.worldtalk.jp\/blog\/maririn_toeic2-32\/","title":{"rendered":"\u7b2c32\u56de\u30b3\u30e9\u30e0\uff1a\u63a8\u8ad6\u306e\u7f60\u30b3\u30ec\u30af\u30b7\u30e7\u30f3\u301c\u6975\u7aef\u8a9e\uff0f\u672a\u8a00\u53ca\uff0f\u4e3b\u4f53\u30ba\u30ec\u306e\u898b\u629c\u304d\u65b9"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><strong>\u306f\u3058\u3081\u306b<\/strong><br>Part7\u306e\u63a8\u8ad6\u306f\u300c\u66f8\u3044\u3066\u3044\u306a\u3044\u3053\u3068\u3092\u201c\u8a00\u3044\u3059\u304e\u305a\u201d\u306b\u5f53\u3066\u308b\u300d\u30b2\u30fc\u30e0\u3067\u3059\u3002\u843d\u3061\u3084\u3059\u3044\u7f60\u306f3\u3064\u3002\u6975\u7aef\u8a9e\uff08\u8a00\u3044\u904e\u304e\uff09\u3001\u672a\u8a00\u53ca\uff08\u672c\u6587\u306b\u306a\u3044\uff09\u3001\u4e3b\u4f53\u30ba\u30ec\uff08\u8ab0\u304c\u3084\u308b\u304b\u9055\u3046\uff09\u3002<br>\u4eca\u65e5\u306f\u3001\u77ac\u6642\u306b\u907f\u3051\u308b\u5224\u5b9a\u30eb\u30fc\u30eb\u3068\u5b9f\u6226\u624b\u9806\u3092\u307e\u3068\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1) 3\u5927\u7f60\u306e\u77ac\u9593\u5224\u5b9a\u30eb\u30fc\u30eb<\/h2>\n\n\n\n<ul>\n<li>\u6975\u7aef\u8a9e\uff08overclaim\uff09<br>\u5408\u56f3\uff1aalways\uff0fonly\uff0fnever\uff0fall\uff0fevery\uff0fmust\uff0fguarantee\uff0fimmediately<br>\u56de\u907f\uff1a\u672c\u6587\u306e\u7bc4\u56f2\u8a9e\uff08some\uff0fmany\uff0foften\uff0fusually\uff09\u3068\u4e00\u81f4\u3057\u306a\u3044\u306a\u3089\u9664\u5916<\/li>\n\n\n\n<li>\u672a\u8a00\u53ca\uff08not stated\uff09<br>\u5408\u56f3\uff1a\u672c\u6587\u306b\u306a\u3044\u65b0\u60c5\u5831\uff08\u6570\u5024\u30fb\u7406\u7531\u30fb\u4eba\u7269\u30fb\u6761\u4ef6\uff09<br>\u56de\u907f\uff1a\u6839\u62e01\u6587\u306b\u7dda\u3092\u5f15\u3051\u306a\u3051\u308c\u3070\u6368\u3066\u308b\uff08\u201c\u8a00\u3048\u306a\u3044\uff1d\u9078\u3070\u306a\u3044\u201d\uff09<\/li>\n\n\n\n<li>\u4e3b\u4f53\u30ba\u30ec\uff08agent shift\uff09<br>\u5408\u56f3\uff1a\u672c\u6587\u306e\u4e3b\u8a9e\u3068\u9078\u629e\u80a2\u306e\u4e3b\u8a9e\u304c\u9055\u3046\uff08company\u21d4customer\uff0fIT\u21d4marketing\uff09<br>\u56de\u907f\uff1a\u52d5\u4f5c\u4e3b\uff08who will do?\uff09\u3092\u78ba\u8a8d\u3002\u53d7\u52d5\u6587\u30fb\u53d7\u3051\u624b\u306b\u3082\u6ce8\u610f<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2) \u5148\u8aad\u307f\u21922\u6bb5\u968e\u51e6\u7406\uff08\u6642\u77ed\u306e\u578b\uff09<\/h2>\n\n\n\n<ul>\n<li>\u5148\u8aad\u307f\uff0810\u79d2\uff09\uff1a\u8a2d\u554f\u306e\u52d5\u8a5e\u306b\u4e38\uff08intend\uff0flikely\uff0fimply\uff0fsuggest\uff09<\/li>\n\n\n\n<li>\u6bb5\u968e1\uff0815\u301c20\u79d2\uff09\uff1a2\u629e\u5316<\/li>\n\n\n\n<li>\u6975\u7aef\u8a9e\u3068\u672a\u8a00\u53ca\u3092\u5148\u306b\u9664\u5916<\/li>\n\n\n\n<li>\u4e3b\u4f53\u30fb\u6642\u5236\u30fb\u6761\u4ef6\uff08by\uff0funless\uff0fonly if\uff09\u3092\u4e00\u81f4\u78ba\u8a8d<\/li>\n\n\n\n<li>\u6bb5\u968e2\uff0815\u301c20\u79d2\uff09\uff1a\u6839\u62e0\u691c\u8a3c<\/li>\n\n\n\n<li>1\u6587\uff08\u591a\u304f\u30662\u6587\uff09\u306b\u4e0b\u7dda\u2192\u672c\u6587\u8a9e\u306e\u4fdd\u6301\u304c\u591a\u3044\u65b9\u3092\u63a1\u7528<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3) \u30df\u30cb\u4f8b\u984c<\/h2>\n\n\n\n<p><br><strong>\u672c\u6587<\/strong><br>\u201cDue to maintenance, deliveries scheduled for Thursday will move to Friday. Customers who cannot receive packages on Friday should contact support by Wednesday to arrange a pickup. Weekend delivery is not mentioned.\u201d<\/p>\n\n\n\n<p>Q1 What can be inferred about deliveries on Thursday?<br>A) All deliveries will be canceled.\uff08\u6975\u7aef\u8a9e\uff09<br>B) They will move to Friday.\uff08\u672c\u6587\u4fdd\u6301\uff09<br>C) They will be shipped on Saturday.\uff08\u672a\u8a00\u53ca\uff09<br>D) Customers must pick up in person.\uff08\u6975\u7aef\uff0b\u672a\u8a00\u53ca\uff09<\/p>\n\n\n\n<p><br>\u2192 B\uff08A\/D\u306f\u6975\u7aef\u3001C\u672a\u8a00\u53ca\uff09<\/p>\n\n\n\n<p>Q2 What should customers do if Friday is difficult?<br>A) They can contact support to arrange a pickup.<br>B) They should call the warehouse manager directly.\uff08\u672a\u8a00\u53ca\uff09<br>C) They can receive a refund immediately.\uff08\u6975\u7aef\uff0b\u672a\u8a00\u53ca\uff09<br>D) They must accept Saturday delivery.\uff08\u672a\u8a00\u53ca\uff09<\/p>\n\n\n\n<p><br>\u2192 A\uff08\u672c\u6587\u201ccontact support\u2026 arrange a pickup\u201d\uff09<\/p>\n\n\n\n<p>Q3 Who will make the change to the schedule?<br>A) Customers\uff08\u4e3b\u4f53\u30ba\u30ec\uff09<br>B) The delivery team\uff08\u63a8\u91cf\u30fb\u59a5\u5f53\uff09<br>C) The warehouse manager\uff08\u672a\u8a00\u53ca\uff09<br>D) The supplier\uff08\u672a\u8a00\u53ca\uff09<\/p>\n\n\n\n<p><br>\u2192 B\uff08\u201cdeliveries will move\u201d\uff1d\u904b\u7528\u5074\u304c\u5909\u66f4\u3002\u9867\u5ba2\u3067\u306f\u306a\u3044\uff09<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4) \u7f60\u30b7\u30b0\u30ca\u30eb\u4e00\u89a7\uff08\u898b\u3048\u305f\u3089\u8d64\u4fe1\u53f7\uff09<\/h2>\n\n\n\n<ul>\n<li>\u6975\u7aef\u8a9e\uff1aalways\uff0fonly\uff0fnever\uff0fmust\uff0feveryone\uff0fguarantee\uff0fimmediately<\/li>\n\n\n\n<li>\u65ad\u8a00\u526f\u8a5e\uff1acertainly\uff0fdefinitely\uff08\u672c\u6587\u306b\u306a\u3044\u65ad\u5b9a\uff09<\/li>\n\n\n\n<li>\u65b0\u60c5\u5831\u306e\u6ce8\u5165\uff1a\u65b0\u3057\u3044\u201c\u7406\u7531\u30fb\u91d1\u984d\u30fb\u4eba\u540d\u30fb\u90e8\u7f72\u201d<\/li>\n\n\n\n<li>\u4e3b\u4f53\u306e\u5165\u66ff\uff1aWe\uff08\u4f1a\u793e\uff09\u2192 you\uff08\u9867\u5ba2\uff09\u306b\u3059\u308a\u66ff\u3048<\/li>\n\n\n\n<li>\u6642\u5236\u306e\u98db\u8e8d\uff1aplan\uff08\u4e88\u5b9a\uff09\u2192 has decided\uff08\u6c7a\u5b9a\u6e08\uff09\u3078\u683c\u4e0a\u3052<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5) \u201c\u672c\u6587\u8a9e\u4fdd\u6301\u201d\u3067\u52dd\u3064\uff08\u8a00\u3044\u63db\u3048\u5bfe\u5fdc\uff09<\/h2>\n\n\n\n<ul>\n<li>move\u2192reschedule\uff0fpostpone\uff0fpush back<\/li>\n\n\n\n<li>contact support\u2192reach out to customer service\uff0fget in touch<\/li>\n\n\n\n<li>arrange a pickup\u2192schedule a pickup\uff0fpick up at the desk<\/li>\n\n\n\n<li>due to maintenance\u2192because of maintenance\uff0fmaintenance work<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6) \u56f3\u8868\u9023\u52d5\u306e\u63a8\u8ad6\u3067\u843d\u3061\u306a\u3044<\/h2>\n\n\n\n<ul>\n<li>\u56f3\u306b\u306a\u3044\u5217\u306e\u60c5\u5831\u3092\u201c\u52dd\u624b\u306b\u8db3\u3055\u306a\u3044\u201d\uff08\u672a\u8a00\u53ca\u56de\u907f\uff09<\/li>\n\n\n\n<li>\u5217\u540d\uff08Time\uff0fRoom\uff0fFee\uff09\u3068\u4e3b\u4f53\uff08who acts?\uff09\u3092\u5148\u306b\u78ba\u5b9a<\/li>\n\n\n\n<li>\u201cAfter\uff0fTotal\uff0fTax\uff0fFee\u201d\u5217\u304c\u3042\u308c\u3070\u6697\u7b97\u3057\u306a\u3044\uff08\u6570\u5b57\u3067\u672a\u8a00\u53ca\u3092\u907f\u3051\u308b\uff09<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7) \u3042\u308a\u304c\u3061\u30df\u30b9\u3068\u5373\u51e6\u65b9<\/h2>\n\n\n\n<ul>\n<li>\u76ee\u7684\u3068\u7d50\u8ad6\u306e\u6df7\u540c\uff1apurpose\u554f\u306b\u201c\u6b21\u884c\u52d5\u201d\u3067\u7b54\u3048\u308b \u2192 \u4ef6\u540d\u30fb\u5192\u982d\u3067\u76ee\u7684\u3001\u672b\u5c3e\u3067\u6b21\u884c\u52d5<\/li>\n\n\n\n<li>\u5426\u5b9a\u306e\u8aad\u307f\u843d\u3068\u3057\uff1anot\uff0fexcept\uff0funless \u306e\u5411\u304d\u3092\u8aa4\u308b \u2192 \u884c\u982d\u306b\u30de\u30fc\u30af\uff08\u9664\u5916\u30fb\u4f8b\u5916\u30fb\u5fc5\u9808\uff09<\/li>\n\n\n\n<li>\u30d1\u30e9\u30d5\u30ec\u30fc\u30ba\u8ca0\u3051\uff1a\u672c\u6587\u201csome\u201d\u2192\u9078\u629e\u80a2\u201call\u201d\u306b\u5438\u308f\u308c\u308b \u2192 \u7bc4\u56f2\u8a9e\u306e\u4e00\u81f4\u3092\u6700\u512a\u5148<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8) 10\u301c12\u5206\u30c9\u30ea\u30eb\uff08\u6bce\u65e5OK\uff09<\/h2>\n\n\n\n<ul>\n<li>\u52062 \u5148\u8aad\u307f\uff1a\u8a2d\u554f\u306e\u52d5\u8a5e\u306b\u4e38\uff08intend\uff0flikely\uff0fimply\uff0frequire\uff09<\/li>\n\n\n\n<li>\u52065 \u30df\u30cb\u8aad\u89e32\u672c\uff1a\u54041\u554f\u30672\u6bb5\u968e\u51e6\u7406\uff08\u6975\u7aef\u30fb\u672a\u8a00\u53ca\u30fb\u4e3b\u4f53\u30ba\u30ec\u3092\u5148\u306b\u9664\u5916\u2192\u6839\u62e01\u6587\uff09<\/li>\n\n\n\n<li>\u52063 \u201c\u6975\u7aef\u8a9e\u30ea\u30b9\u30c8\u201d\u97f3\u8aad\uff08always\uff0fonly\uff0fnever\uff0fmust\uff0fimmediately\uff09\uff0b\u201c\u7bc4\u56f2\u8a9e\u201d\u5bfe\u6bd4\uff08some\uff0foften\uff0fusually\uff09<\/li>\n\n\n\n<li>\u52062 \u53cd\u7701\u30bf\u30b0\uff1aextreme\uff0fNA\uff08\u672a\u8a00\u53ca\uff09\uff0fagent\uff0ftense\uff0fscope\u2192\u6700\u591a1\u3064\u3092\u7fcc\u65e5\u306e\u91cd\u70b9\u306b<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9) \u30df\u30cb\u6f14\u7fd2\uff085\u79d2\u00d75\uff09<\/h2>\n\n\n\n<p><br>1) The team plans to test a new layout. \u2192 They have definitely decided to use it.\uff08\u00d7 \u6975\u7aef\u30fb\u6642\u5236\u683c\u4e0a\u3052\uff09<br>2) Customers may pick up orders at the desk. \u2192 All customers must pick up in person.\uff08\u00d7 \u6975\u7aef\uff09<br>3) The warehouse will close at 5 p.m. on Friday. \u2192 Saturday hours will be extended.\uff08\u00d7 \u672a\u8a00\u53ca\uff09<br>4) Marketing will send a survey. \u2192 They will e\u2011mail questions to clients.\uff08\u25cb \u4e3b\u4f53\u4e00\u81f4\uff06\u672c\u6587\u8a9e\u4fdd\u6301\uff09<br>5) IT recommended an update. \u2192 Users should install it this week.\uff08\u25b3 \u201cshould this week\u201d\u672a\u8a00\u53ca\u306a\u3089\u00d7\uff09<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10) KPI\uff08\u5230\u9054\u76ee\u6a19\uff09<\/h2>\n\n\n\n<ul>\n<li>2\u629e\u5316\u226420\u79d2\uff08\u6975\u7aef\u30fb\u672a\u8a00\u53ca\u30fb\u4e3b\u4f53\u30ba\u30ec\u306e\u9664\u5916\u3067\uff09<\/li>\n\n\n\n<li>\u6839\u62e01\u6587\u3067\u78ba\u5b9a\uff1a\u63a8\u8ad6\u8a2d\u554f\u306e80\u301c90\uff05<\/li>\n\n\n\n<li>\u6975\u7aef\u8a9e\u30fb\u672a\u8a00\u53ca\u306e\u8aa4\u9078\u629e\uff1a\u90310\u301c1\u56de<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">11) \u4eca\u65e5\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8<\/h2>\n\n\n\n<ul>\n<li>\u8a2d\u554f\u306e\u52d5\u8a5e\uff08intend\uff0flikely\uff0fimply\uff09\u306b\u4e38\u3092\u4ed8\u3051\u305f\u304b\uff1f<\/li>\n\n\n\n<li>\u6975\u7aef\u8a9e\uff0f\u672a\u8a00\u53ca\u3092\u5148\u306b\u9664\u5916\u3057\u305f\u304b\uff1f<\/li>\n\n\n\n<li>\u4e3b\u4f53\u30fb\u6642\u5236\u30fb\u6761\u4ef6\u306e\u4e00\u81f4\u3092\u78ba\u8a8d\u3057\u305f\u304b\uff1f<\/li>\n\n\n\n<li>\u6839\u62e01\u6587\u306b\u4e0b\u7dda\u3092\u5f15\u3051\u305f\u304b\uff1f\uff08\u5f15\u3051\u306a\u3044\uff1d\u672a\u8a00\u53ca\uff09<\/li>\n\n\n\n<li>35\u301c40\u79d2\u3067\u6c7a\u3081\u3089\u308c\u305f\u304b\uff1f<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">12) \u5bbf\u984c\uff085\u301c10\u5206\uff09<\/h2>\n\n\n\n<ul>\n<li>\u8aad\u89e31\u672c\u3067\u63a8\u8ad61\u554f\u3092\u201c2\u6bb5\u968e\u51e6\u7406\u201d\u2192\u9664\u5916\u7406\u7531\u30921\u8a9e\u3067\u30e1\u30e2\uff08extreme\uff0fNA\uff0fagent\uff09<\/li>\n\n\n\n<li>\u672c\u6587\u2192\u9078\u629e\u80a2\u306e\u8a00\u3044\u63db\u3048\u30922\u7d44\u30e1\u30e2\uff08move\u2192reschedule \u7b49\uff09<\/li>\n\n\n\n<li>\u660e\u65e5\u3001\u540c\u7d20\u6750\u3067\u30bf\u30a4\u30de\u30fc\uff0840\u79d2\/\u554f\uff09\u518d\u6311\u6226\u2192KPI\u66f4\u65b0<\/li>\n<\/ul>\n\n\n\n<p 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